Privacy Policy Overview

Learn how your information is managed and protected

Welcome to our privacy policy

At PeakShift, we respect your privacy and are committed to safeguarding your personal data. This policy outlines our commitments regarding the collection, use, and protection of your information in line with applicable Australian laws.

We encourage you to review this document in full to understand how we handle your data, your rights, and the procedures we implement for privacy and security on PeakShift.com.

Data collection procedures explained

We collect personal and usage information via forms, cookies, analytics tools, and direct communications to enhance our services and your website experience.

Information you provide directly

  • Details entered into web forms, such as contact information
  • Feedback, requests, or communications you initiate
  • Employment-related application details you voluntarily submit
  • Information provided during surveys or consultations
  • Preferences or profile updates on your account

Automatically collected data

  • Session logs including access dates, browser type, and device data
  • Usage analytics collected via cookies and scripts
  • Approximate location as inferred from IP address
  • System performance metrics and user actions
  • Interactions with features or sections of the website

How we use your information

Collected data is used for service delivery, communication, analysis, platform improvement, and compliance with legal requirements.

  • Responding to queries or processing requests
  • Providing tailored communications and updates
  • Improving website functionality and user experience
  • Complying with Australian regulatory obligations
  • Supporting security measures and fraud prevention
  • Aggregating data for internal analysis and reporting
  • Enabling consent management for data use

Our commitment: We apply industry-standard safeguards and comply with the Australian Privacy Act to secure your data and uphold your rights at every stage.

Sharing and third parties

Your information is not sold and is only shared with trusted service providers and partners under strict contractual agreements when necessary for service delivery.

Service providers and partners

We may engage third parties to provide support functions or enhance platform features under strict confidentiality and security requirements.

Legal compliance requirements

We may disclose personal data as legally required or to protect rights.

Anonymous data for analysis

Aggregated, non-personal statistics may be used for internal analysis.

Your privacy rights explained

You have the right to access, update, correct, restrict, or request deletion of your personal data subject to applicable law.

  • Request and review your personal information
  • Update or correct inaccurate personal data
  • Request erasure of your information
  • Obtain a copy of your personal data
  • Object to specific uses of your data
  • Restrict the processing of your personal data

To exercise any rights or for privacy questions, contact us through details provided on our site. We aim to respond promptly and transparently.

Protecting your data

We use a range of technical and organizational measures, including encryption and access controls, to prevent unauthorized access.

Technical measures applied

  • Secure socket layer (SSL) encryption for site traffic
  • Routine vulnerability scans and software updates
  • Role-based user access and password policies
  • Regular data backups and disaster recovery planning

Organizational security practices

  • Employee privacy training and compliance procedures
  • Clear incident reporting and breach response processes
  • Vendor and third-party risk assessments
  • Confidentiality agreements for all staff

Data retention and deletion

We retain your personal information only as long as necessary for intended purposes or legal compliance, after which it is securely deleted or anonymized.

  • Account and profile data retained through active use
  • Usage and engagement data kept for service improvement
  • Correspondence retained only as necessary
  • Financial transaction data maintained per legal requirements
  • Marketing preferences and interactions recorded securely

Retention periods depend on statutory, operational, and service considerations.

International data transfers

Where data is transferred outside Australia, we ensure appropriate safeguards and regulatory compliance are in place.

  • Contracts with third-party providers incorporating data protections
  • Assessment of recipient country data privacy standards
  • Adoption of Australian Privacy Principle equivalency
  • End-to-end encryption for personal information

Cookies and tracking technologies

Cookies provide functionality and analytics features. Usage is governed by our cookie policy, and you can manage preferences or block cookies as desired.

Types of cookies we use

  • Enable basic site features and security controls
  • Assist in website speed and error monitoring
  • Support customized content and preferences
  • Improve navigation and session experience

You may accept, reject, or modify cookie settings at any time through our platform interface.

Privacy policy updates

We update our policy to ensure compliance and transparency. Material changes will be clearly communicated where required.

  • Update of this page with revision notice
  • Prominent banner notification for key updates
  • Email communication if you are a registered user
  • Update on our privacy dashboard

Your continued use implies consent to updated policy terms.

Contact us for privacy matters

For any privacy questions, requests, or feedback, reach out through listed contact details.

PeakShift

1 Bligh Street, Level 26, Sydney, NSW 2000 Australia

Phone: +61-3-9035-7747

Email: [email protected]

Last reviewed October 31, 2025

Effective from October 31, 2025